Warranty

Warranty

Warning: Seek accredited training prior to using boxing, kickboxing, martial arts equipment as they are contact sports. The products on this page are manufactured to (pre-tested) standards. This provides a degree of protection but are not warranted to prevent injury. Users of these products are subject to injury, including death; the user must therefore assume full responsibility for all risk of injuries. Manufacturer and distributor assume no liability for any injury or death suffered while using the product(s).

Note: with time and use, the materials used in these products will lose some of its effectiveness and will require replacement.

WARRANTY INFORMATION

PUNCH EQUIPMENT products are built and trusted to use unequalled material and craftsmanship excellence to ensure your boxing equipment meets and exceeds the demands of full contact ring sports.

Punch Equipment provides warranty periods as specified in the technology symbol legend. Please refer to this legend to select the optimum product for your combative/fitness and safety requirements.

These warranties are provided against defects in materials and or/faulty workmanship. The warranty is effective from the date of purchase, to the original purchaser, for all PUNCH equipment purchased within AUSTRALIA. (USA, UK, SE Asia, European & Oceania customers should refer to separate PDF available on request).

Clothing is expressly excluded from our equipment warranties.

ONCE PROOF OF PURCHASE HAS BEEN PROVIDED and the product is still within the stated warranted period PUNCH EQUIPMENT will perform repairs or effect replacement, at its option, with no cost to you other than shipping costs incurred to and from our closest service facility.

This warranty does not cover claims for incidental or consequential damage due to normal wear and tear, improper use or neglect. This warranty is void if it’s found that the product has been subjected to unauthorized inspection/alterations, faulty installation, abuse or damage as a result of failure to provide:

  1. the recommended quantity of equipment to avoid gear being overused (used wet or over shared commercially)
  2. using equipment not specifically rated for that use
  3. failure to maintain and use gear as per our maintenance instructions

To request a warranty repair either, return the equipment to your PUNCH retail outlet where you purchased it OR call

13 000 PUNCH for a return authorization number and send it back with your proof of purchase and a description of the difficulty you are experiencing, along with your name, address and contact phone number along with return prepaid packaging. Returns cannot be accepted without an authorization number and prepaid return post.

NB: With time and normal wear and tear, the materials used in these products will lose effectiveness and will require replacement. Products provide a degree of protection, but are not guaranteed to prevent injury, even when used correctly.

CARE/TECHNICAL INSTALLATION INSTRUCTIONS

GLOVES/PADS/MITTS/HEADGEAR

  • Do not use gear wet – this is abuse
  • Dry your gear out of your training bag in a well ventilated area away from direct sunlight
  • Use minimal baby powder to remove odours
  • Always use cotton inners or wraps to prevent excessive sweat ruining the stitching/materials in products, Sweat/Rot damage is not warrantable
  • Ensure you have enough training gear to always use a dry set – especially in commercial use as over using a small insufficient amount of equipment is abuse and will void your warranty
  • Do not do push ups in boxing gloves unless they have “push up zone” printed on them
  • If the product is marked “washable,” Hand wash separately in cold water, do not tumble dry, avoid washing more than 4 times per year

BAGS

  • It’s recommended you have your equipment installed by a qualified tradesman to check what you are fixing into is suitable for the considerable forces that are generated with use.
  • If you change the fittings or filling or adjust the strap/chain lengths you will void your warranty.
  • Only use surgical spear gun rubber to fix the bag to the floor with the tie down feature
  • Avoid D ring wear on strap boxing bags by hanging them with 10mm rope instead of chain
  • Bags hung with twisted straps and chain is negligent assembly and may void warranty
  • Beating bags with weapons, striking with bare knuckles or shoes may puncture bags. Puncture damage is not warrantable
  • Avoid dragging bags or pulling back on straps. This form of damage is not warrantable.
  • Avoid hanging bags near (within 1.5 meters) walls/mirrors and other gym equipment
  • Wipe bags down with disinfectant diluted in warm water once per week
  • Spray lubricate “D” rings and chains and places where moving metal parts touch once per week.

    WARNING: Inspect weekly for wear in strap rings, swivels, chains. Failure to do so can result in bag failing suddenly.

FLOOR TO CEILING BALLS/SPEEDBALLS

  • Do not over inflate – especially in hot conditions – inflate until ball feels firm (not hard) and your thumbs can push into the material 1.5cm
    Changes in air temperature will require regular “topping up” of inflated bladders
  • Lick needles before inserting into bladders. Ensure you do not puncture bladders with needle
  • Ensure floor to ceiling ball springers are not set too tight (should have min 30cm movement in any direction) as any less will damage the ball
  • Ball straps and springers are perishable high wear and tear items and are excluded from warranty
  • Set height of floor to ceiling ball at approx chest height for best results
  • The fitting of non PUNCH EQUIPMENT accessories will avoid your warranty
  • Note: All bags/speed balls and floor to ceiling balls require weekly inflation/adjustment and maintenance
  • Never strike speed balls/pads or bags with bare knuckles

GEL PADDING WARNING: Gel will melt if left in direct sunlight, within heated cars or tumble dried. This abuse is not warrantable.

 

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