Shipping

At Boxing Warehouse we use the most efficient, fast, safe and reliable forms of freight to ensure you, the customer, have an enjoyable experience when shopping with us. Small parcels that fit in either an A4 or A3 Express Post Parcel are sent via that means. We have found that this is an extremely fast and reliable service. Larger parcels are sent via Fastway Courier service or Australia Post’s Registered Post Division. This way small and large parcels can be traced in transit to ensure we create a virtually seamless process between you ordering and us getting your order to you in a very prompt fashion.

FREIGHT COSTS

Please note that all orders over $75.00 (and under 10kg in weight) are sent FREIGHT FREE to any destination in Australia. Orders that are under $75.00 (and under 10kg in weight) are charged $8.00 (+GST) in freight. If you have an order over 10kg in weight freight charges may apply. In this case we may need to contact you to organise a price and delivery. Please note that in the case of freight costs applying we will not process the order nor payment until confirming with you first.

CONTACT DETAILS

Please ensure that you regularly maintain accurate contact details including both work/home and mobile contact numbers so we can easily contact you should a problem arise with your order.

FREIGHT PROBLEMS

Should you have any concerns about your order or if a delivery has taken longer than anticipated please contact us immediately via our contact us section of the website, by emailing us or by ringing us and we will track your parcel and keep you as informed as possible on how it is progressing through the freight system.

DELIVERY TIMES

Please remember as all small parcels go via express post, most small orders will be received anywhere in Australia within a few days with very few exceptions. For larger orders most deliveries take 1-3 days from when we process the order. As we are a Gold Coast based business, most parcels sent to towns between Sydney and Mackay will take 24hrs in transit. Areas outside of this area will typically take only 1-2 extra working days in Queensland, NSW, and Victoria with the exception of country areas, which may take slightly longer. Deliveries to the Northern Territory, WA and Tasmania that are large orders and can not be sent express post typically take one working week for delivery as they need to be transported via road.


REMEMBER,

• Orders over $75.00 and under 10kg are FREE* Australia wide
• Orders under $75.00 are charged at $8.00* (+GST) Australia Wide
  (* except orders over 10kg in weight)
• If you have an order that is over 10kg in weight freight charges may apply. In this instance we may contact you to quote a freight cost. Please note that in the case of freight costs applying we will not process the order nor payment until confirming with you first.
  Any queries can be directed to us via phone: (07) 5531 6511 (ask for fitness)
  or email: fitness@sportyshealth.com.au