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Shipping

At Boxing Warehouse we use the most efficient, fast, safe and reliable forms of freight to ensure you, the customer, has an enjoyable experience when shopping with us.

 

Larger items are typically sent via StarTrack. This way small and large parcels can be traced in transit to ensure we create a virtually seamless process between you ordering and us getting your order to you in a very prompt fashion.



FREIGHT COSTS - General 'Registered Members'

 

Flate Freight Rate $9.90

 

Most orders will be shipped at a Flate Rate of $9.90 regardless of the order value. This will exclude any products classed as 'Bulky Items' which may attract an additional freight cost.

 

Some Bulky Items such as Freestanding Boxing Bags and Black Diamond Tear Drop Bags generally attract an additional freight charge (approx $50) to most capital cities around Australia (Excluding WA). Orders shipping to WA may attract additional freight costs which will be quoted prior to confirming and charging the order.

 

FREIGHT COSTS - 'Trade/Wholesale Members'

 

Freight for Trade/Wholesale sales will charge different to General Registered Members. This will work on a scale that is relevant to the total purchase price as shown below...

 

Under $200 = $9.90 Freight

$200-$299 = $19.90 Freight

$300-$499 = $29.50 Freight

$500+ = $39.50

 

'Bulky Items' may attract an additional charge. If this charge is required a representative of Boxing Warehouse will contact you first to confirm prior to processing the order.

 

FREIGHT PROBLEMS

Should you have any concerns about your order or if a delivery has taken longer than anticipated please contact us immediately via our contact us section of the website, by emailing us or by ringing us and we will track your parcel and keep you as informed as possible on how it is progressing through the freight system.

 

FREIGHT INSURANCE

 

Please note that unless otherwise requested by the customer all items are sent without insurance. Should you wish to have your order insured for freight please be sure to let us know via the customer notes box when checking out. Additional charges will apply. Should any items be lost in transit without insurance applied Boxing Warehouse will not be held responsible for losses.

DELIVERY TIMES

Most small orders will be received anywhere in Australia within a few days with very few exceptions. For larger orders most deliveries take 1-3 days from when we process the order. As we are a Gold Coast based business, most parcels sent to towns between Sydney and Mackay will take 24hrs in transit. Areas outside of this area will typically take only 1-2 extra working days in Queensland, NSW, and Victoria with the exception of country areas, which may take slightly longer. Deliveries to the Northern Territory, WA and Tasmania that are large orders and can not be sent express post typically take one working week for delivery as they need to be transported via road.

CONTACT DETAILS

Please ensure that you regularly maintain accurate contact details including both work/home and mobile contact numbers so we can easily contact you should a problem arise with your order.

 

Any queries can be directed to us via phone: (07) 5531 6511 (ext 3)
or email: fitness@sportyshealth.com.au

 

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